What is Curativ’s return policy?
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days. Please contact us at firstname.lastname@example.org to obtain a return authorization number, please include your original order number, product being returned and the reason for the return. We will send you your return authorization number within 1 business day. Customer is responsible for return shipping costs. Product must be returned to receive a refund. Shipping costs are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card, within 7-10 days.
If you purchased our product through a Curativco retailer, please return to the original purchase location for any return or exchange.
How long will it take to receive my items?
Curativ ships order in 1-2 business days and orders should be received within 5-7 business days.
Does Curativ ship to all 50 states?
Yes, Curativ ships to all 50 US states.
Does Curativ ship internationally?
No, at this time Curativ only ships within the US. As legislation changes, we hope to expand our reach.